When I was 16, I started working for a little small-town motel. This hotel, was super clean to look at and, at first, I really thought being a housekeeper there would be a really easy job, boy was I wrong!
My first day of work, not only did I get the surprise of a lifetime, but I saw things I can literally never unsee. (For real, people actually smeared human feces all over the first room I ever had to clean).
After working as a housekeeper for a little more than a year, I no longer look at hotels the same and I honestly don’t think you will neither after reading these next facts:
1. Beware of the quick room clean – You know those times when you go to check into a hotel, but the hotel doesn’t have your room ready yet? Well, normally, the hotel will rush the housekeeper to finish that room, so beware of what your housekeeper is or is not cleaning.
2. Comforters are not washed until dirty – It amazes me just how many people think their comforters get cleaned after every hotel stay because truth is, they don’t. Comforters are probably one of the dirtiest items in a hotel and are lucky to be cleaned every few weeks. Most of the comforters in our hotel only got cleaned when we saw a noticeable stain or dirt all over it.
3. Just because it looks clean doesn’t mean it is – As a housekeeper you take every shortcut possible, so when it comes to clean linens and bed-sheets, beware. If the previous hotel guest left one bed to look unused or didn’t move the towels from the rack, these linens are still considered clean in most hotels.
4. The hotel guest before you may have left your hotel in a grossly – fashion – there were so many times we would open a door to a hotel room and almost fall over because some hotel guest were just hogs; smearing feces or body fluids all over the room. Believe it or not, sometimes that nice hotel room you booked, was actually used in someone’s gross fantasies or what not, so please always use Lysol in a hotel and NEVER let your child eat off of the hotel floor.
5. Housekeepers aren’t worried about charging you extra – Growing up, my father would freak out if a tiny stain would get on a hotel towel or linen because he thought the hotel would try to charge us. Not only was he completely wrong, but most of the time housekeepers don’t care about stains. (Hotels use white linens so they bleach them all anyways after each stay).
6. Sneaking up on your housekeeper in a room she is cleaning really does freak her out – At just 16 years old, I would always get freaked out when a hotel guest would come in while I was cleaning a room. Not only did I have no clue who they were, but I had no idea why they were even there in the first place.
7. Housekeepers do more than you think – at most smaller hotels, a housekeeper does more than just clean rooms. Some housekeepers are in charge of laundry, ordering supplies, some maintenance, and so much more, so don’t ever think your housekeeper has more time than she lets on.
8. Most of us could care less about how many people are staying in your room – I’ll admit, I always freak – out when I book a room and realize I only checked 2 kids and not 3, but in all honesty, most hotels do not care. Unless your room is having a party, most housekeepers are not going to say anything if they notice an extra person in the room, in fact, most of the time we didn’t even know how many were supposed to be in a room.
9. Most people do not know what the do not disturb sign is for – So many times, we would get a guest who used the “do not disturb” sign and would come complaining in the evening when their room wasn’t cleaned up. The “do not disturb” sign keeps housekeepers from entering your room, not other guest, so if the signs up, we’re not going to come in. And please, take the sign down when you check out, so we know we can clean your room.
10. If it’s late and you were scheduled to leave or you are staying and need your room spruced up, please answer the housekeeper – Housekeepers don’t like to just walk into a room if they know someones in it, so if they knock and your in there please answer. There have been times guest would deliberately not answer and then we would walk in on them half naked or worse; we really don’t want to see that, so please speak up when they knock.
11. Tip your housekeeper – Apparently, when you don’t tip your waitress its rude, but don’t tip your housekeeper who cleans your bathroom and its fine?? Did you know its actually polite to tip your housekeeper and very well appreciated since most housekeepers are lucky to make minimum wage.